- Is the event chip timed?
Yes! All our race packs include a timing chip that slots into your shoe laces, this will record your start and finish time to give you an accurate chip timed result.
- Where can I find the official results? And will my time go on Power of 10?
All our results will show on https://www.runthrough.co.uk/results/ straight away.
You will also receive a post race email with your result in the week after the event.
The majority of race results will be shown on RunBritain and Power of 10.
- How does payment show on my bank statement?
Payment will be taken from GW EVENTS.
- What is the minimum age for this event?
- Can I enter more than one person at a time?
Yes, you can purchase multiple entries at once, you will be asked to provide a few details for the additional runners at checkout. We also have a group booking at a discounted rate available for 6 runners available to purchase.
For any larger groups, please email [email protected] and we can get you signed up on mass.
- When will entries close?
Online entries will close the Friday before. If the event reaches our max capacity, we will close entries early. We recommend entering early to avoid disappointment.
We will take on the day entries at our information desks, should the race not sell out.
- I can no longer make the event, can I get a refund?
Unfortunately we operate a no refunds policy. Where possible we’d be more than happy to transfer your entry to another event. To do this, please email in with your order number and choice of new event.
- Can I transfer my entry to a different distance or to a friend?
Yes, we can happily swap the names and distances associated with a booking. Please email in with your order number, and the new runners name, email, address and date of birth.
- When will I be sent all the race details?
You should receive a race information email the Friday prior to the race. Please check your spam folders as they do sometimes get lost! The same information will also be published on the website the week leading up to the event, along with our entry list. If for any reason you do not receive the email, please check here.
- Will there be a water station on the course?
Yes, we will have bottled water at 5k, please help yourself to this as you pass the water station. We will also have a bottle of Actiph water waiting for you at the finish line.
- Is there anywhere to leave my bag during the race?
We will have an informal baggage drop for this event. Please limit the number of belongings you bring to the event and if possible leave anything in a car. Your baggage tag is attached to your race number, you simply tear it off and attach this to your bag. To collect, show your number to the baggage marshals and they will help you find your bag.
- Am I allowed to wear headphones?
We strongly advise against wearing headphones, but we don’t have any bans on them. If you do choose to wear headphones we recommend keeping the volume low and 1 ear out so you can hear instructions from our marshals.
If you choose to wear headphones then please ensure you are fully aware of the course details to avoid confusion at specific points.
- What is the terrain like?
The route will start and finish within the theme park, running around the rides and attractions within THORPE PARK Resort. Each kilometre will be accurately marked and signposted and there will be marshals to direct and support you along the way.
- Where can I find the race photos?
All your race photos will be available https://www.facebook.com/runthorpepark by the end of the day. You will also receive a link to these in your post race email.
- When will I get the t-shirt I ordered with my entry?
Any add on T-shirts, hoodies and socks purchased with your race entry can be collected from our RunThrough Kit stall on the day. To do this, please have your order number and email confirmation ready to show to wonderful kit staff.
- Where should I park for the event?
All directions on where to Resort when you arrive will be clearly signposted on the day of your visit.
Car parking will be free for those participating in the event until 1pm on your chosen event day. After 1pm you will need to pay for parking.
- Are dogs allowed at the event?
Pets or animals of any nature are expressly prohibited in the Attraction (except for guide dogs, hearing dogs and registered assistance dogs) and, for the avoidance of doubt, should not be left in any vehicle parked at the Attractions.
- Can spectators attend?
Yes, spectators are more than welcome! To join your runners and cheer them on during the race you will need to purchase a spectator ticket here.
Spectator tickets will give you access to Thorpe Park Resort from 7am and access to all theme park rides between 10am-6.30pm.
PLEASE NOTE: YOU WILL NEED TO ENTER THE PARK STRICTLY BEFORE 8.30AM. IF YOU TRY TO ENTER THE PARK WITH A SPECTATOR TICKET OR RACE ENTRY TICKET AFTER 8.30AM YOUR TICKET WILL BE VOID AND YOU WILL NOT BE PERMITTED TO ENTER.